24 Restore is a team of cleaning, restoration and remodeling specialists backed by an on-call support team of restoration experts. Our thorough and efficient staff guarantees satisfaction for both property owners and insurance companies. 24 Restore provides quality disaster cleaning and repair, including 24-hour emergency service in Greenville, NC.

At 24 Restore, we can help you repair a number of areas in your home after a disaster strikes, and this includes water damage. Water damage can range from small and isolated to one area, to a major issue that spreads throughout your home. Whether your water damage is from a roof leak, a pipe that bursts, or a flood, we can help you repair the damage and restore your home.

Water Damage Prevention

In order to prevent possible water damage, we suggest that you turn off your main water valve before you plan to leave for a trip. That way, if a pipe bursts, your home won’t be covered in water when you return.

It’s also a good idea to be familiar with the location of your main water valve, so that if an emergency does happen, you can turn the water off as quickly as possible, because when water is streaming into your home, every second counts.

Before damage ever happens, you need to check out your home insurance. You might think that water damage is water damage, whether it’s from flooding or burst pipes, but flooding might not be in your insurance policy. Of course, if you live somewhere likely to experience flooding, you will might already have a policy through the National Flood Insurance Policy (NFIP). When you report the claim to the insurance company, make sure to specify whether the claim is for water damage or for flood damage, so they can begin adjusting your claim correctly, the first time.

After Water Damage Occurs

As soon as you notice any water damage, you’ll want to first find the source. Whether this is a roof leak or a burst pipe, you need to know where the water is coming from. It’s from your water lines, you’ll want to turn off your water immediately.

If an emergency does happen, you’ll want to contact us immediately, which is why we offer 24/7 emergency service. In the meantime, make your best efforts to dry as much of the water as you can. Use towels, blankets, and fans to get up as much of the water as possible. The longer it sits, the more damage it will do to your home. 

One of the main results of water damage in the home is mold and mildew. In order to avoid this major issue, the excess water must be removed immediately and then fans are brought in to dry the wet walls and carpet. Once everything has been dried, it’s then time to dehumidify the area to remove any excess moisture.

After the water has been completely removed, any remaining damage can then be addressed. If your home has mold or mildew, or needs drywall fixed, or new paint, we can cover all of those repairs too. Our wide array of services makes these unexpected messes much easier to handle since you only have to go through one company to get everything fixed in an efficient and reliable manner.

Call Us, Then Call Insurance

Although you’ll want to call as soon as water damage occurs, you’ll want to be in contact with your insurance company soon after that. Once everything settles down, you’ll want to contact your insurance company to inform them of the situation. Depending on the cause of the water damage, many insurance companies will cover most, if not all, of the costs of damage. We have experience working with these insurance companies as well, and we can help you with the filing process. 

Before the damage is repaired, be sure to take some pictures to share with your insurance company.

When disaster strikes, we will be there to help you pick up the pieces. For all of your fire & water restoration needs in Greenville, NC, give us a call at 24 Restore.